As soon as the step for entering the selection of the bicycle and accessories is updated and thus calculated, the contract must be cancelled in its entirety and created again. A correction of the contract would lead to considerable effort and potentially to errors, which is why the cancellation is necessary.

As a dealer, you cannot cancel contracts independently at the moment. Please contact our support team and give the contract number to the support employee. We will take care of everything else for you!

Did this answer your question?